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Customer Service Role

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  • Posted By: NTRUST Recruitment Solutions
  • Address:
    • North East Business And Innovation Centre
    • Wearfield Enterprise Park East
    • Sunderland, Tyne and Wear
    • SR5 2TA
  • Contact: 0191 516 6955
  • Date Posted: 1st Dec 2008
  • Salary: £6.12 PER HOUR
  • Location: Preston
  • Reference Code: NNWLK072
  • Views Since Posting: 335
  • Full Description:

    We are looking for people to join our call centre team. A new shift pattern has been introduced with hours ranging between 9am and 9pm. You will be required to work 40 hours per week on a rotating rota.

    Below are some the duties you will be undertaking: -

    *taking inbound calls

    *identifying the customers problems

    *showing empathy towards the customer

    *scheduling visits by repair workers to the customers homes.

    *taking full ownership of calls

    Full training will be given to successful candidates, so no previous experience is necessary.

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