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Telesales Operator
This job has expired, and cannot be applied for.
- Posted By: The Workpoint
- Address:
- Contact: 01254 260551
- Date Posted: 20th May 2008
- Salary: £12500 - £15000 per annum
- Location: Blackburn
- Reference Code: 7022
- Views Since Posting: 4
- Full Description:
Key Responsibilities:
At all times act in a professional, ethical & friendly manner ensuring the company are their first point of contact for all IT purchasing needs.
*Manage & develop your own set of accounts ranging from new to established customers
*Work to daily, weekly & monthly targets supported by your team manager
*Develop specific product knowledge in order to add value to customers
*Deal with customer queries while offering advice and guidance to their customers and suppliers.
*Identify root causes of problems, issues and complaints to achieve a win-win solution.
*Identify and report large sales opportunities that may require additional support to secure business.
*Undertake research of marketplace to enhance & grow your account set.
*Take part in promotions and competitions to build company sales
Skills and Experience required
*Self confidence to build relationships with IT resellers & get the sale, to advise customers on the best IT products for their business, to own & work to a target & to take ownership when a problem arises.
*An entrepreneurial spirit backed by the confidence that the company is an established name in the marketplace with products thatl are competitively priced & feature the latest technology.
*Willingness to learn from colleagues & develop your sales career.
*Comfortable working with technology as well as selling it.
*Self motivation with a positive outlook always willing to rise to the challenge.
TheWorkpoint Ltd is acting as an Employment Agency in relation to this vacancy.
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