Key Account Manager Jobs in Lancashire. Find the latest Lancashire Jobs from the best Lancashire Recruitment Agencies and employers.
Quick Search
Region
Location
Sector
More Options
Salary
Employment Type
Keywords

This job has expired, and cannot be applied for. This job has been reposted here

Key Account Manager

Spring Personnel - Blackburn Jobs


Posted by: Spring Personnel - Blackburn
View all jobs from Spring Personnel - Blackburn
Address: 14 Richmond Terrace
Blackburn
Lancashire
BB1 7BJ
Contact Details: 01254 676667
Date Posted 13th May 2008
Reference Code: key account
View Since Posting: 35
Salary: 21k
Vacancy Location: Other
Preston
Full Description:
Spring Personnel are looking for a candidate who will be responsible for championing and successfully controlling all activity with MBL’s largest customer. The role will involve communicating directly with the customer and with every element of MBL – Field Merchandising Team, Buying, Distribution Centre, etc.

Main Responsibilities
· Initial contact for Customer’s Head Office Team
§ Deal with or escalate queries as required.
§ Ensuring the customers requests/queries are resolved to the highest level.
· Control of Promotional Activity
§ Maintaining Promotional Schedule in line with the Buying Team.
§ Creation of internal Promotion Form.
§ Ensuring Customer Timescales are met for Information.
§ Communication activity to Customer Services and Field Merchandising Team.
· Control of the Range Change process
§ Monitoring and adjusting Range Change Schedule as necessary whilst ensuring customer expectations are met.
§ Ensuring New Line Forms, planograms go over to the customer in line with their timelines.
§ Ensuring relevant POS & labels are sent for range change activity.
· Creation of Store Returns Authorisation requests
§ Raising RA’s in line with activity schedules and customer requirements
§ Dealing with stores to resolve any queries
§ Raising Old Stock/Faulty RAs in line with HO requests.
§ Liasing with Returns Department in anticipation of the return.
· Control of New Store Openings/Store Revamps
§ Ensuring all product & POS has been ordered for the install.
§ Liasing with Field Team for installation date.
· Analysis on Sales
§ Collation of Sales Figures.
§ Promotional review during promotional period.
§ Anticipated returns from store.
§ Analysis of Returns rates/Sell Through on promotions.
§ Monitoring of Store Compliance on returning stock.
· Maintenance of Store/Space Matrices
· Involved in checks and balances on New Line Forms and Planograms.


Skills/Abilities Required
· Excellent Communication skills.
· Attention to detail.
· Highly organised.
· Enthusiasm and drive.


Background/Experience
· Background in a customer focused role especially of the retail/grocery market.
· Experience in dealing with external clients
· Experience in an FMCG business.