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Full Time Customer Support Advisor

Carphone Warehouse Jobs


Posted by: Carphone Warehouse
View all jobs from Carphone Warehouse
Address:
Contact Details:
Date Posted 6th May 2008
Reference Code:
View Since Posting: 129
Salary: £15,050 + £3,000 bonus
Vacancy Location: Preston
Full Description:
On average, every single day we open another brand new Carphone Warehouse store somewhere in Europe!

With this phenomenal level of expansion, we currently have opportunities for customer-focused advisors to support the chain of stores in the UK, the teams in them and most importantly their customers.

The role involves answering calls dealing with customer queries, resolving problems, and providing advice on a range of products and services that we offer.

These not only include mobile phones but also a wide range of accessories and other products (such as mp3 and Sat Nav systems) that our stores deal with.

Additionally, you will also take calls from customer who have visited or purchased from a store with similarly product related queries.

Often you will deal with in depth and often complicated queries and be able to think on your feet at all times to respond to the ever changing demands from one call to the next.

To take advantage of this real opportunity, you'll need to match our total dedication to customer experience.

In our friendly and vibrant contact centres, you'll do all you can to resolve customers queries over the phone providing a world-class service.

Hours: 40 hours per week. We are operational Monday - Friday 8am - 8pm, Saturday 9am - 8pm, Sunday 10am - 5pm. Some weekend work will be included.

Start Date: 28th April 2008