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Full time Customer Service Advisor

Carphone Warehouse Jobs


Posted by: Carphone Warehouse
View all jobs from Carphone Warehouse
Address:
Contact Details:
Date Posted 6th May 2008
Reference Code: CM162
View Since Posting: 114
Salary: £13,999 + £3,000 bonus
Vacancy Location: Preston
Full Description:
Salary: £13,999 + £3,000 bonus
Start Date: 19th May 2008


Due to our continued success and expansion we currently have fantastic opportunities for customer-focused advisors based in our vibrant contact centre in Preston.

The role involves answering calls predominantly from our existing customer base. You will deal with customer queries, resolving problems and providing impartial advice on our ever-growing product range and services. Additionally, you will take calls from customer’s who have visited or purchased from our stores with similarly related product queries.
No call is ever the same so you would be expected to possess excellent communication and listening skills, the ability to take ownership of a customer’s query and most importantly the ability to offer world-class customer service on every call.
To become part of our exciting and dynamic company, you’ll need to match our total dedication to customer experience. In return we offer fantastic earning potential and all the career prospects you would expect form a Sunday Time’s Top Companies to Work For. You will receive 21 days holiday per year, plus a day off on your Birthday, as well as a range of dazzling benefits from discounts on the latest Carphone Warehouse technology to our free onsite gym and free on-site parking.

Hours - 40 hours per week.
Mon- Fri between 8am and 8pm, Sat – 9am – 6pm, Sunday 10am – 5pm

To apply please click the apply button below.

The experience requirements above are provided for guidance purposes, however we would welcome applications from candidates with more or less relevant experience who can demonstrate their suitability for the role.