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FIRST RESPONSE ADVISER - SOUTHPORT
- Posted By: ACS Recruitment Consultants Ltd
-
Address:
- 1 Temple Court
- Victoria Street
- Liverpool
- L2 6PY
- Date Posted: 16th Aug 2010
- Salary: £12000 - £14000 per annum
- Location: Southport
- Reference Code: E1222
- Views Since Posting: 139
- Full Description:
FIRST RESPONSE ADVISER - SOUTHPORT
SALARY £12,000+
Hours: 08.00am - 8.00pm - Mon to Fri (shift basis) + Saturday Cover
YOU MUST POSSESS A MINIMUM OF 12 MONTHS PREVIOUS RELEVANT WORKING EXPERIENCE WITHIN AN INSURANCE CLAIMS OR LEGAL CLAIMS BACKGROUND AS A FIRST RESPONSE ADVISER
Duties Include:
• Taking incoming calls from claimants
• Recording the claims information into a database
• Offering advice and guidance to the claimant
• Offering specific assistance in line with clients needs (e.g.) replacement vehicle provision
• Liaising with third party drivers including insurance companies etc
• Tracing of claims relevant information via approved sources, internet, yellow pages etc
• Contacting witnesses to discuss their opinions of the accident and completion of statements
• Updating brokers claims information via approved mediums - CDL
• Providing updates for brokers and clients alike
• Reporting of new claims to brokers and insurers alike
• Additional responsibilities as required to facilitate the set up and servicing of new claims and maintaining the departments protocols
• Reporting directly to the 1st Response Manager
Please email CV\'s to Eileen@acs-recruitment.co.uk
SALARY £12,000+
Hours: 08.00am - 8.00pm - Mon to Fri (shift basis) + Saturday Cover
YOU MUST POSSESS A MINIMUM OF 12 MONTHS PREVIOUS RELEVANT WORKING EXPERIENCE WITHIN AN INSURANCE CLAIMS OR LEGAL CLAIMS BACKGROUND AS A FIRST RESPONSE ADVISER
Duties Include:
• Taking incoming calls from claimants
• Recording the claims information into a database
• Offering advice and guidance to the claimant
• Offering specific assistance in line with clients needs (e.g.) replacement vehicle provision
• Liaising with third party drivers including insurance companies etc
• Tracing of claims relevant information via approved sources, internet, yellow pages etc
• Contacting witnesses to discuss their opinions of the accident and completion of statements
• Updating brokers claims information via approved mediums - CDL
• Providing updates for brokers and clients alike
• Reporting of new claims to brokers and insurers alike
• Additional responsibilities as required to facilitate the set up and servicing of new claims and maintaining the departments protocols
• Reporting directly to the 1st Response Manager
Please email CV\'s to Eileen@acs-recruitment.co.uk
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