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First Response Team - Southport

  • Posted By: ACS Recruitment Consultants Ltd
  • Address:
    • 1 Temple Court
    • Victoria Street
    • Liverpool
    • L2 6PY
  • Date Posted: 16th Aug 2010
  • Salary: £12000 - £14000 per annum
  • Location: Southport
  • Reference Code: s4355.
  • Views Since Posting: 171
  • Full Description:


FIRST RESPONSE TEAM

Location: Southport / Merseyside
Position: Full Time Permanent position
Hours: 08.00am - 8.00pm - Mon to Fri (shift basis) + Saturday Cover
Overtime As necessitated by the needs of the business
Holidays: 20 Days Holiday + Bank Holidays
BUPA: Optional

Candidates must have 12 months continual experience within the first response motoring industry and have knowledge of what the role involves.

Duties Include:

• Taking incoming calls from claimants
• Recording the claims information into a database
• Offering advice and guidance to the claimant
• Offering specific assistance in line with clients needs (e.g.) replacement vehicle provision
• Liaising with third party drivers including insurance companies etc
• Tracing of claims relevant information via approved sources, Internet, yellow pages etc
• Contacting witnesses to discuss their opinions of the accident and completion of statements
• Updating brokers claims information via approved mediums - CDL
• Providing updates for brokers and clients alike
• Reporting of new claims to brokers and insurers alike
• Additional responsibilities as required to facilitate the set up and servicing of new claims and maintaining the departments protocols
• Reporting directly to the 1st Response Manager


Please email CV;s to stephanie@acs-recruitment.co.uk

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