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• Southport
• Posted 12th Jan 2011
• 
• Posted by: ACS Recruitment Consultants Ltd
• Salary: £12000 - £14000 per annum
• Job Type: Permanent
• Address: Liverpool
  
• Reference: s4355.
• This job has been viewed 258 times since it was posted.

Job Description

FIRST RESPONSE TEAM

Location: Southport / Merseyside Position: Full Time Permanent position Hours: 08.00am - 8.00pm - Mon to Fri (shift basis) + Saturday Cover Overtime As necessitated by the needs of the business Holidays: 20 Days Holiday + Bank Holidays BUPA: Optional

Candidates must have 12 months continual experience within the first response motoring industry and have knowledge of what the role involves.

Duties Include:

• Taking incoming calls from claimants • Recording the claims information into a database • Offering advice and guidance to the claimant • Offering specific assistance in line with clients needs (e.g.) replacement vehicle provision • Liaising with third party drivers including insurance companies etc • Tracing of claims relevant information via approved sources, Internet, yellow pages etc • Contacting witnesses to discuss their opinions of the accident and completion of statements • Updating brokers claims information via approved mediums - CDL • Providing updates for brokers and clients alike • Reporting of new claims to brokers and insurers alike • Additional responsibilities as required to facilitate the set up and servicing of new claims and maintaining the departments protocols • Reporting directly to the 1st Response Manager

Please email CV;s to stephanie@acs-recruitment.co.uk